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Emergency

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What to do in case of an emergency?

If you require emergency medical services due to an accident, a critical illness or a serious condition that requires immediate attention, you can use your plan following these steps:

01. Seek immediate medical attention

Ilustración de un hospital, con una mamá y su hijo entrando en él.

02. Present your insurance card

Remember to ask your medical provider to contact our medical team, which is at your service 24/7, 365 days a year, to assess your emergency and coordinate payment for your medical services.

Medico a traves del movil

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Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (Panama/ All products, DR/ Essential).

Para el producto Essential Care utilizala en todo el mundo.
Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States).

Tarjeta dorada

Within your country of residence and the rest of the world.Within your country of residence and the rest of the world. Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States). Within your country of residence and the rest of the world (except the United States).

Card blanca

In the United States, please present your Bupa card if you are from: Costa Rica, Panama, Uruguay, Puerto Rico, Anguilla, Argentina, British Virgin Islands, US Virgin Islands. In Europe, present your Bupa card if you have: Privilege Care International, Secure Care International.

03. You can also report your emergency through My Bupa

To make sure our medical team has already received the information needed to coordinate payment for your medical services, notify us within 72 hours of your emergency.

Ilustración que muestra un PC y el acceso a MiBupa

Just sign up for My Bupa, go to My Claims options, and select "Pre-authorization”

Botón de Mibupa

Or call us on the telephone number in your insurance card. Find the contact details here.

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